Beck’s of Calabash – Calabash, NC
One of the town's founding restaurants & a pioneer in Calabash-style seafood, welcoming tens of thousands of diners a month
Server - Summer 2020-Current
- Trained new staff on all aspects of position, including how to diffuse difficult situations and provide excellent service under high levels of stress
- Provide engaging service to diners, ensuring timely delivery of food and beverages for up to 30 customers at a time and for an average of 300 customers per shift, consistently ranking in top 3 of team for overall sales and customer return rate
- Lead opening and closing shift responsibilities and weekly cleaning initiatives among various employees, driving an average health department score of 99.8/100.0 (+2.8pts since joining team)
- Proficient with Toast Point of Sale (POS) system to including ordering, use of credit card processors, handling cash, and printing receipts
- Build rapport with new and returning customers, Assist management with end-of-shift cash management of tips and allocations to be paid to employees
Head Busser / Food Runner – Promoted to Server within One Year
- Proactively supported wait staff and reduced idle time by staying attentive to status of orders, wait staff capacity, and potential areas to assist coworkers and distribute responsibilities
- Solely responsible for maintaining adequate levels of inventory for drink machines, ice coolers and dry goods
- Collaborated effectively with servers and kitchen staff in a fast-paced team environment, contributing to a positive and productive work atmosphere
Cary Cart Company – Sunset Beach, NC
Family-owned golf cart rental company providing hundreds of vacationers convenient modes of transportation each summer
Transporter - May 2023-August 2023
- Coordinated between various customer schedules and arrival times to ensure timely delivery of golf carts
- Facilitated orders placed online and via phone to prevent bookings above current inventory
- Oversaw the cleaning and maintenance of a fleet 90 golf cart rentals on a weekly basis