Landed

Establish close working relationships with assigned One Bank Business Partners ( Investments, Mortgage and Business Banking)

Interviewed customers and determined their financial needs and evaluated what bank products best fit their portfolio

Maintain National Mortgage Licensing System (NMLS) registration and Notary Certification Obtained a strong understanding of Fifth Third policies, standards and procedures to ensure the security of bank and clients assets

Review technical documentation and procedures

Strategically diagnosed and resolved complex issues involving IOS Software

Maintain current knowledge of operating systems for technical assistance on apple technology

Trained on how to handle every type of customer in a professional manner

Provide world class technical support to apple products users through an at home college program

Assist other departments within apple with cost data and damage analysis

Volunteer Experience

Crisis Assistance Ministry: Responsibilities: Assisting Crisis Assistance Ministry with providing the working poor with emergency rent and utility assistance, clothing and household good

Friendship Trays: Responsibilities: Helping Friendship Trays deliver nutritious meals to elderly or infirm individuals in the Raleigh community who are unable to obtain or prepare their own meals while also providing human connection to the isolated and lonely and peace of mind to their families